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Category Archives: Consulting Excellence
What the client wants, what the client needs and the CuSat dilemma.
If doctors were trained and employed by large consulting firms mortality rates worldwide would skyrocket. Patient – “Doc, I’ve got a migraine headache. I need some Tylenol 3’s to settle it down”. Consulting Doc – “Sure, let me get you … Continue reading
Infinite Shades of Grey – A year later and a little greyer
One year ago I started the ISOG blog on consulting excellence. I have posted over 70 articles specifically targeted at consulting excellence. It’s time for a summary. Some posts were extremely popular (normally to do with consulting rates or how … Continue reading
Being a success at the Consulting Firm – Reality Check
Every big consulting firm is a political environment. So does being successful mean you have to suck up, lie, or sling dirt? Yes it does. But you already know that. So let’s move on to what you don’t know.Tips for … Continue reading
Thanks for Noticing – Responding to Criticism
I suspect that all of us have seen National Lampoon’s Christmas Vacation at least once. In the movie Clark Griswold played by Chevy Chase works night and day to install and light 25,000 Christmas twinkle lights on the family home. … Continue reading
Golgafrincham “B” Ark – What to do when you don’t have one handy
If you have read the late Douglas Adam’s book “Hitchhiker’s Guide to the Galaxy” the next analogy will make more sense. If not, please allow me to explain. On a planet called Golgafrincham, some citizens decided it was time to … Continue reading
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How to deal with the Consultant Performance Review or a.k.a. Mastering the Unbalanced Scorecard
If you are an independent consultant you get performance reviews on every engagement by your client. Your year-end performance review can be objectively judged by the size of annual check you send in for income tax. (Not my favorite day … Continue reading
Communicating Your Value and Narcissism–Where’s the line between them?
When the hockey team wins the Stanley Cup and parades down main street shouting “We’re Number One!”, no one would call that narcissism. They are actually number one, it’s a fact. However when the starter goalie for the team mid … Continue reading
Facilitating the “Angry Mob” meeting Part 3
In my blog post Facilitating the “Angry Mob” meeting – Part 1 , I talked about the core things the facilitator needs to do to prevent problems in an “Angry Mob” meeting. Now we need to talk about what to … Continue reading
The new and improved – Mr. Bill Gates
On a project in the US in 1996 I met a former employee of Microsoft. That in itself is not such an unusual thing, but to meet one of its first former employees is. A guy who at the infancy … Continue reading
Facilitating the “Angry Mob” meeting Part 2
In my blog post Facilitating the “Angry Mob” meeting – Part 1 , I talked about the core things the facilitator needs to do to prevent problems in an “Angry Mob” meeting. Now we need to talk about what … Continue reading
Infinite Shades of Grey 